PRIVACY POLICY

1. Controller

Company	Campingpark Stromberg GmbH
Address	Diefenbacher Straße 70 75438 Knittlingen-Freudenstein
Manging Director	Marius Grell
Telephone	+49 (0)7043 2160
Email	info@strombergcamping.de

2. General Information on Data Processing

Personal data is any information that can be used to identify you personally. This includes, for example, your name, address, telephone number, email address or IP address.

We process personal data exclusively in accordance with the applicable data protection laws, in particular the General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG) and the German Digital Services Act (DDG).

Purposes of Processing

Personal data is processed in particular for the purpose of providing our website, responding to your enquiries, processing reservations, ensuring technical security and improving our online services.

Legal Bases

• Art. 6(1)(a) GDPR (consent)
• Art. 6(1)(b) GDPR (contract or pre-contractual measures)
• Art. 6(1)(c) GDPR (legal obligations)
• Art. 6(1)(f) GDPR (legitimate interests)

Storage Period

Personal data is stored only for as long as necessary to fulfil the respective purpose or for as long as statutory retention obligations apply. Once the respective purpose no longer applies, the data will be deleted in accordance with the applicable legal requirements.

3. Hosting

Our website is hosted by Mittwald CM Service GmbH & Co. KG. When you access our website, various technical information is automatically processed which is necessary for the provision and security of our website.

The processing is based on Art. 6(1)(f) GDPR. Our legitimate interest lies in providing our website in a secure, stable and efficient manner.

4. Server-Logfiles

When you visit our website, the web server automatically collects information and stores it in so-called server log files. This data is processed exclusively to ensure the proper operation of our website and to improve its security.

The following information may be collected:

• IP address (shortened where applicable or where technically required)
• Date and time of access
• Pages accessed
• Browser type and browser version
• Operating system
• Referrer URL (previously visited page)
• Name of the internet service provider

This data is not combined with data from other sources.

5. SSL/TLS Encryption

To protect your data and ensure the secure transmission of confidential information, our website uses SSL/TLS encryption in accordance with current technical standards.

You can recognise an encrypted connection by “https://” in your browser’s address bar and by the padlock symbol.

6. Cookies and Cookie Consent

Our website uses cookies. Cookies are small text files stored on your device that enable certain functions of the website.

Cookies that are not technically necessary and external content are only loaded after you have given your explicit consent.

We use the Complianz cookie consent tool to manage your consent. ComplianzYou can change your settings or withdraw your consent at any time.

Processing is carried out in accordance with Art. 6(1)(a) GDPR (consent) and Art. 6(1)(f) GDPR for technically necessary functions.

7. Contacting Us

If you contact us by telephone or email, we process the personal data you provide exclusively for the purpose of handling your enquiry and any subsequent communication.

Processing is carried out in accordance with Art. 6(1)(b) GDPR (pre-contractual measures) or Art. 6(1)(f) GDPR (legitimate interest in efficient communication).

Your data will not be disclosed to third parties unless there is a legal obligation to do so or disclosure is necessary to handle your enquiry.

8. Communication via WhatsApp

You have the option of contacting us via the WhatsApp messenger service using a link provided on our website.

When you click on the WhatsApp link, you leave our website and are redirected to WhatsApp. In this process, personal data, in particular your IP address and other technical information, may be transmitted to WhatsApp and/or Meta Platforms.

The use of WhatsApp is voluntary. The privacy policies of WhatsApp and Meta Platforms apply.

Further information can be found in WhatsApp’s Privacy Policy:

https://www.whatsapp.com/legal/privacy-policy-eea

Contact via WhatsApp is based exclusively on your voluntary decision pursuant to Art. 6(1)(a) GDPR.

9. Online booking via C1:Manager

For online enquiries and bookings of pitches and accommodation, we use the C1:Manager booking system provided by JAWIGO GmbH, Schreckenmanklitz 18, 88171 Weiler-Simmerberg, Germany.

When you submit a booking enquiry or make a booking via our website, the data you enter is transmitted to the booking system and processed for the purpose of handling your enquiry or completing your booking. This may include, in particular, your name, address, contact details, travel dates, information about accompanying persons, the selected accommodation or pitch, and any other information you provide during the booking process.

The processing of this data is necessary in order to take steps at your request prior to entering into a contract and to perform a contract concluded with you in accordance with Art. 6(1)(b) GDPR.

Where JAWIGO processes personal data on our behalf, such processing is carried out as commissioned data processing in accordance with Art. 28 GDPR.

Further information on data protection is available from JAWIGO GmbH.

10. 360° Virtual Tour

We provide an interactive 360° virtual tour on our website. Its sole purpose is to give you a realistic impression of our campsite.

The virtual tour is hosted on our own web server and no personal data is transmitted to third-party providers.

When you access the virtual tour, only technically necessary data required to provide the content is processed.

11. Google Reviews / Trustindex

We use Trustindex on our website to display reviews of our business. The service used is provided by Trustindex. The review widget displays publicly available Google reviews on our website.

When you access pages on which the review widget is integrated, technically necessary data, in particular your IP address, browser and device information, as well as information about the page accessed, may be transmitted to servers of the service provider. External resources, for example via content delivery networks (CDNs), may also be loaded in order to provide the widget.

Where consent is required for the use of this service, processing is carried out on the basis of Art. 6(1)(a) GDPR and Section 25(1) TDDDG. Consent that has been granted can be withdrawn at any time with effect for the future via the settings of our consent banner.

Further information on the processing of personal data by Trustindex can be found in the provider’s privacy information.

12. Facebook and Instagram

Our website contains links to our company profiles on Facebook and Instagram.

No personal data is initially transmitted to Meta when you visit our website.

Only when you click on the relevant link do you leave our website and are redirected to the respective platform.

The respective platform operator is solely responsible for the processing of personal data on Facebook or Instagram.

13. Online Payments

For the processing of online payments in connection with our booking system, we use external payment service providers. Depending on the payment method you select, the data required to process the payment will be transmitted to the respective payment service provider.

This data may include, in particular, your name, billing and contact details, booking and transaction information, payment amount, as well as the payment information required for the selected payment method.

The processing of this data is necessary to carry out the payment requested by you and therefore for the performance of the contract concluded with you in accordance with Art. 6(1)(b) GDPR. Where statutory retention or documentation obligations apply, processing may additionally be based on Art. 6(1)(c) GDPR.

Credit Card Payments / Nexi

For the processing of credit card payments, we use the payment infrastructure provided by Nexi Germany GmbH, Helfmann-Park 7, 65760 Eschborn, Germany.

If you select credit card payment, the data required to process the payment will be transmitted to Nexi and processed there. The data is processed for the purposes of authorising, executing and settling the payment and, where applicable, for fraud prevention and compliance with legal obligations.

Further information about the processing of personal data by Nexi can be found in the privacy policy of Nexi.

PayPal

If you select PayPal as your payment method, payment processing is carried out by PayPal (Europe) S.à r.l. et Cie, S.C.A., 22–24 Boulevard Royal, L-2449 Luxembourg.

The personal data required to process the payment will be transmitted to PayPal. Any further processing of this data by PayPal is carried out in accordance with PayPal’s applicable privacy policy.

Further information about the processing of personal data can be found in PayPal’s privacy policy.

14. Automatic Translation with TranslatePress AI

We use the WordPress plugin TranslatePress and its TranslatePress AI service on our website to provide and automatically translate multilingual content. The provider is Reflection Media SRL, Armoniei No. 2A, 6th floor, Apartment 49, Timișoara, Romania. When automatic translation is enabled, text content from our website may be transmitted server-side to TranslatePress servers. This may occur in particular when a page contains content for which no translation has yet been stored.

When using the service, data such as text content of the website, the website URL, information about the plugin version used, and the source and target languages may be processed. According to TranslatePress, transmitted text content is used solely for processing translation requests and is not stored for longer than necessary to provide the translation.

TranslatePress AI may use external translation services or translation models to perform translations and may forward content to the respective providers. According to TranslatePress, this may include translation technologies provided by Google, DeepL and Microsoft.

The processing is based on our legitimate interest in providing a multilingual and user-friendly website pursuant to Art. 6(1)(f) GDPR.

Further information about the processing of personal data can be found in the TranslatePress Privacy Policy⁠.

15. Rank Math SEO

We use the WordPress plugin “Rank Math SEO” on this website for search engine optimisation. The provider is Rank Math Ventures LLP. Rank Math supports us in particular with technical search engine optimisation, the management of metadata, structured data and XML sitemaps, as well as the optimisation of how our content is displayed in search engines.
Rank Math unterstützt uns insbesondere bei der technischen Suchmaschinenoptimierung, der Verwaltung von Meta-Daten, strukturierten Daten und XML-Sitemaps sowie bei der Optimierung der Darstellung unserer Inhalte in Suchmaschinen.

The Rank Math configuration used on this website serves technical search engine optimisation purposes. The Rank Math Analytics module is currently not connected to Google Analytics or Google Search Console. Therefore, according to our current configuration, no corresponding visitor tracking is carried out via Rank Math.

The use of Rank Math is based on our legitimate interest in providing a technically optimised, discoverable and search-engine-friendly online service pursuant to Art. 6(1)(f) GDPR.

16. Really Simple Security

We use the WordPress plugin “Really Simple Security” on this website to improve the security of our website and to protect the WordPress installation against security risks.

The plugin supports, among other things, the secure configuration of the website, the use of an encrypted HTTPS connection and the detection of potential security vulnerabilities. Processing is carried out to protect our website and to ensure the security of our information technology systems.

The legal basis for this processing is Art. 6(1)(f) GDPR. Our legitimate interest lies in the secure and reliable provision of our website and in protecting it against unauthorised access and other security risks.

17. External links

Our website contains links to external websites, for example to excursion destinations, attractions, leisure activities, tourism partners or other sources of information.

When you click on an external link, you leave our website.

The respective operators of the linked websites are solely responsible for their content, privacy policies and the processing of personal data on their websites.

The external websites were checked for possible legal violations at the time the links were created. However, permanent monitoring of the content of linked websites is not reasonable without specific indications of a legal violation.

18. Your rights as a Data Subject

Under the applicable statutory provisions, you have the right at any time to obtain information about the personal data we have stored about you. In addition, you have the following rights:

• Right of access pursuant to Art. 15 GDPR
• Right to rectification of inaccurate data pursuant to Art. 16 GDPR
• Right to erasure of your data pursuant to Art. 17 GDPR
• Right to restriction of processing pursuant to Art. 18 GDPR
• Right to data portability pursuant to Art. 20 GDPR
• Right to object to processing pursuant to Art. 21 GDPR
• Right to withdraw consent with effect for the future pursuant to Art. 7(3) GDPR

To exercise your rights, simply send an informal request using the contact details provided in the Legal Notice or this Privacy Policy.

19. Right to Lodge a Complaint

You have the right to lodge a complaint with a data protection supervisory authority if you believe that the processing of your personal data infringes applicable data protection legislation.

In particular, you may contact the data protection supervisory authority responsible for your habitual place of residence, your place of work or the place of the alleged infringement.

20. Data Security

We use appropriate technical and organisational security measures to protect your personal data against accidental or intentional manipulation, loss, destruction or unauthorised access by third parties.

Our security measures are continuously adapted and improved in line with technological developments.

21. Updates and changes to this Privacy Policy

This Privacy Policy is currently valid and reflects the current state of our website.

As our website develops, new functions are introduced or legal or regulatory requirements change, it may become necessary to amend this Privacy Policy.

The version published on our website at the time of your visit shall apply.

22. Contact Regarding Data Protection

If you have any questions regarding data protection or the processing of your personal data, you may contact us at any time.

Campingpark Stromberg GmbH
Diefenbacher Straße 70
75438 Knittlingen-Freudenstein

Phone: +49 (0)7043 2160
E-Mail: info@strombergcamping.de